Privacy Policy

Last updated: 24 January 2026

Introduction

Property Buyers North East ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Property details (address, postcode)
  • Communication preferences and correspondence with us
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Provide property valuations and purchase offers
  • Communicate with you about your property enquiry
  • Respond to your questions and requests
  • Improve our services and website
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data

Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website contact form or by phone.